Refund Policy
Effective Date: 06.09.2024
UNPACKMEN ("we," "our," or "us") are dedicated to providing quality products and services to our customers. We want to make it clear that under our policy, we do not accept returns or issue refunds for any products or services purchased from us. Please carefully review the following terms and conditions:
1. No Returns Accepted: We do not accept returns for any products or services. Once a purchase is made, it is considered final, and we will not entertain requests for product returns.
2. No Refunds Issued: We do not issue refunds under any circumstances. This includes the following scenarios:
- Change of mind or personal preference.
- Dissatisfaction with the product or service.
- Product not meeting expectations.
- Technical issues with digital products or downloads.
3. Product Inspection: Prior to making a purchase, we encourage you to thoroughly review the product or service descriptions, specifications, and any available information. If you have any questions or require additional information, please contact our customer support team before making a purchase.
4. Exception: In extremely rare cases where a product or service is not delivered as described on our website, we will review the situation on a case-by-case basis. However, this does not imply an obligation to issue a refund, and any such decision will be made at our sole discretion.
5. Contact Us: If you have any questions or concerns about our refund policy, please contact our customer support team through our contact form on our website.
6. Legal Jurisdiction: This refund policy is governed by the laws of Zürich, Switzerland, and any disputes related to refunds or returns shall be subject to the exclusive jurisdiction of the courts in Zürich, Switzerland.
By making a purchase with us, you acknowledge and agree to abide by this refund policy. Please be sure to carefully consider your purchases before proceeding.